FAQ

Do you take special requests?

We'd love to talk with you about your ideas to add some more style to your horse show outings or barn aisle.

What format should I send my logo in? 

A PDF, PNG, AI, EPS or TIFF file is preferred, then we can create a background to showcase it.

What is your turnaround time?

Once a digital proof has been approved your order is created, packaged & shipped to you within 2 weeks.

Can you make banners?

Yes! We would be happy to make a banner to match your other Deco Pony custom items. Something long & skinny for the top of your stall to hang ribbons over or even a Sponsor banner to thanks all of your Sponsors at shows.

Do you offer bulk/team discounts? 

Yes! There is a 10% discount when ordering 5 or more of any combination of products. Contact for the code.

Return Policy?

Happy to take returns on non-custom items (tack, apparel, etc) in new condition. Buyer pays shipping & once item has be received a refund will be issued to the Buyers original form of payment (credit card, PayPal, etc).